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Team Performance Science Guide · Appendix D

Glossary and Measure Index

Appendix D. CAMS terms, I-O psych vocabulary, and links to public evidence chains as they ship.

By Mike West

Draft

Appendix D — Glossary and Measure Index

A single reference for the vocabulary used across this guide and the product. Terms are grouped by what they describe: the diagnostic frame, the talent-lifecycle model, the value measures, and the measurement primitives. Links to public evidence chains will attach to each measure as they ship (PFX-53 / PFX-65).


The diagnostic frame

  • CAMS — the four conjunctive conditions a team needs to perform: Capability (can the team do the work), Alignment (does it know what matters), Motivation (does it have reason to act), Support (does the environment enable the work). Conjunctive: all four are necessary; the weakest binds.
  • Binding constraint — the single condition whose movement would unlock the most performance for this team right now. A state, not a trait; it moves once you act on it.
  • Activation — the condition of having all four CAMS conditions present. A team is "activated" when nothing in CAMS is binding.
  • Laundry-list trap — responding to underperformance with parallel interventions across all four dimensions instead of diagnosing which one binds; the failure mode the diagnostic exists to refuse.

The Triple-A talent lifecycle

  • Triple-A — the talent lifecycle in three questions: Attraction (who comes in), Activation (who produces), Attrition (who leaves).
  • Select-in — changing who enters the system (hiring, placement) against an accurate spec.
  • Develop-in-place — closing a constraint for the people already in role.
  • Manage exit-risk — acting on who leaves and why.
  • From-to — pairing where leavers go with where new hires came from, to reveal real talent competitors.
  • Regretted attrition — the share of departures the organization wanted to keep.

The value measures

  • ELV (Employee Lifetime Value) — the lifetime profit expected from an employee or segment; customer-lifetime-value logic applied to people. Rolls up from Human Capital ROI, fully-loaded cost, and tenure-at-exit. Relative, not GAAP.
  • NA% (Net Activated %) — the share of a team with all four CAMS conditions present; a 0–100 activation rate read from the diagnostic.
  • NAV (Net Activated Value) — NA% × ELV; the value actually being captured.
  • Opportunity — ELV − NAV; the unrealized dollars, ranked across segments as the action signal.
  • HCROI (Human Capital ROI) — profit returned per $1 of compensation; an input to ELV.
  • Leadership Quality — a 0–100 composite-of-composites for whether a leader owns the conditions a team needs (compensation stewardship, performance-program goodness, activation conditions), decomposable to the binding sub-condition.
  • MEI (Manager Effectiveness Index) — a component of Leadership Quality's performance-program score.

The measurement primitives

  • Protected feedback — a guarantee that no individual answer can be traced to the person, so honest signal is safe to give. Built from deterministic tokenization plus a minimum-group-size gate.
  • Deterministic tokenization — replacing each identity with a stable, meaningless code; the same person always maps to the same token, but the token cannot be reversed to a name.
  • Min-N gate — a rule hiding any result for a group below a set threshold, so no one is identifiable by a small count; runs before any summary renders.
  • Suppression — showing "suppressed" instead of a number when revealing it would expose an individual; never a fabricated stand-in.
  • Index doctrine — every composite ships as a 0–100 headline drillable to its sub-measures and the raw evidence; no number is a black box.
  • Provenance — the receipt on each number: what was measured, the sample size, and where it came from, following the Source → Finding → Construct → Item chain (Part VII).
  • Value of information (EVPI/EVSI) — the decision-analytic basis for gating deeper measurement: order the next instrument only when its expected gain would change an action.
  • Band — a plain-English label for a score range (e.g. needs-development / developing / strong / exceptional).

Status: draft appendix. Evidence-chain links attach per measure as the anchor registry and public evidence routes ship (PFX-53 / PFX-65).

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