Appendix D — Glossary and Measure Index
A single reference for the vocabulary used across this guide and the product. Terms are grouped by what they describe: the diagnostic frame, the talent-lifecycle model, the value measures, and the measurement primitives. Links to public evidence chains will attach to each measure as they ship (PFX-53 / PFX-65).
The diagnostic frame
- CAMS — the four conjunctive conditions a team needs to perform: Capability (can the team do the work), Alignment (does it know what matters), Motivation (does it have reason to act), Support (does the environment enable the work). Conjunctive: all four are necessary; the weakest binds.
- Binding constraint — the single condition whose movement would unlock the most performance for this team right now. A state, not a trait; it moves once you act on it.
- Activation — the condition of having all four CAMS conditions present. A team is "activated" when nothing in CAMS is binding.
- Laundry-list trap — responding to underperformance with parallel interventions across all four dimensions instead of diagnosing which one binds; the failure mode the diagnostic exists to refuse.
The Triple-A talent lifecycle
- Triple-A — the talent lifecycle in three questions: Attraction (who comes in), Activation (who produces), Attrition (who leaves).
- Select-in — changing who enters the system (hiring, placement) against an accurate spec.
- Develop-in-place — closing a constraint for the people already in role.
- Manage exit-risk — acting on who leaves and why.
- From-to — pairing where leavers go with where new hires came from, to reveal real talent competitors.
- Regretted attrition — the share of departures the organization wanted to keep.
The value measures
- ELV (Employee Lifetime Value) — the lifetime profit expected from an employee or segment; customer-lifetime-value logic applied to people. Rolls up from Human Capital ROI, fully-loaded cost, and tenure-at-exit. Relative, not GAAP.
- NA% (Net Activated %) — the share of a team with all four CAMS conditions present; a 0–100 activation rate read from the diagnostic.
- NAV (Net Activated Value) — NA% × ELV; the value actually being captured.
- Opportunity — ELV − NAV; the unrealized dollars, ranked across segments as the action signal.
- HCROI (Human Capital ROI) — profit returned per $1 of compensation; an input to ELV.
- Leadership Quality — a 0–100 composite-of-composites for whether a leader owns the conditions a team needs (compensation stewardship, performance-program goodness, activation conditions), decomposable to the binding sub-condition.
- MEI (Manager Effectiveness Index) — a component of Leadership Quality's performance-program score.
The measurement primitives
- Protected feedback — a guarantee that no individual answer can be traced to the person, so honest signal is safe to give. Built from deterministic tokenization plus a minimum-group-size gate.
- Deterministic tokenization — replacing each identity with a stable, meaningless code; the same person always maps to the same token, but the token cannot be reversed to a name.
- Min-N gate — a rule hiding any result for a group below a set threshold, so no one is identifiable by a small count; runs before any summary renders.
- Suppression — showing "suppressed" instead of a number when revealing it would expose an individual; never a fabricated stand-in.
- Index doctrine — every composite ships as a 0–100 headline drillable to its sub-measures and the raw evidence; no number is a black box.
- Provenance — the receipt on each number: what was measured, the sample size, and where it came from, following the Source → Finding → Construct → Item chain (Part VII).
- Value of information (EVPI/EVSI) — the decision-analytic basis for gating deeper measurement: order the next instrument only when its expected gain would change an action.
- Band — a plain-English label for a score range (e.g. needs-development / developing / strong / exceptional).
Status: draft appendix. Evidence-chain links attach per measure as the anchor registry and public evidence routes ship (PFX-53 / PFX-65).