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Team Performance Science Guide · Books · 9 of 22

Strategic Performance Management

Bernard Marr · 2006

Org/strategy measurement (intangibles)·Stance: Ally

Ally — value-driver mapping = our "ops → value" design law at org level

File: ~/Desktop/Performance Books/Strategic Performance Management Leveraging and Measuring Your Intangible Value Drivers ...pdf Tradition: Org/strategy measurement (intangibles / value-driver) Stance toward Performix: Ally — value-driver mapping = our "ops → value" design law at org level Read depth: front matter + framing close-read; deeper KPQ/value-map chapters flagged for re-read

Core claim (1 line)

Move "from management by numbers to management by insights" — map how tangible and intangible assets interact as value drivers (the Value Creation Map), and design indicators that illuminate those drivers, rather than a generic balanced scorecard.

What the book actually says (grounded)

  • Value Creation Map / value-driver mapping: "a powerful tool to understand how value is created and how the tangible and intangible assets interact as value drivers"; the approach is "superior to balanced scorecard approaches because it is firmly based upon the fundamental drivers of value creation."
  • Insights over numbers: "step-by-step guidance on how to go from management by numbers to management by insights."
  • Intangibles made visible: field use (Novo Nordisk) "made transparent the impact of our intangible heritage … on our overall business performance" and put "indicators for our intangible performance drivers in … strategic planning."
  • Known Marr concept (NOT yet confirmed in extracted text — verify on deep read): Key Performance Questions (KPQs) — design each measure to answer a specific question you actually have. (Flagged honestly per the grounded standard; characterize only after confirming in body.)

Contrast with the Performix thesis

Performix commitmentMarr's positionVerdict
Diagnostic, not laundry-list"Management by insights," value-driver focus over dashboardsAlly
CAMS binding constraintValue-driver map ≈ identify which drivers matter; not a single-constraint pickPartial ally
Psychometric-first / AI-as-consumerIndicators for intangibles (soft constructs) — congenial to latent-construct measurement; rigor TBD on deep readAlly (provisional)
Adaptive narrowing + VOIKPQ (if confirmed) = measure to answer a question ≈ value-of-informationStrong ally (pending confirmation)
Three leversValue-creation framing; not lever-specificNeutral

Extractables

  • Construct/method: Value Creation Map as a pattern for our value-stack (ops/intangible driver → performance value), reinforcing [[project_performix_translates_ops_to_performance_value]].
  • Method: Key Performance Questions — pair every CAMS measure with the decision question it answers (UX + VOI gating). Confirm in body before adopting as a cited method.
  • Substrate ingest candidate: yes — value-driver taxonomy + KPQ pattern (post-confirmation).

Content seeds

  • Article angle: "Management by insights, not numbers: measure the value driver, not the dashboard."
  • Guide entry: Part VII (measurement) + Part I (intangible drivers of performance).

Library record

  • Canonical id: (mint per library SPEC; tag performix) · Path A/B: not yet ingested
  • Already in PA library? Not found. Aligned → move to PA inbox (batch). Deep re-read needed to confirm KPQ + value-map mechanics before citing in the Guide.

Grounds these Guide parts

Library record

No canonical library id minted yet. The PeopleAnalyst library registry stays the identity layer; this profile will carry the id once the work is ingested.

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